Self-Service Kiosks
Enhancing Customer Experience and Operational Efficiency in Hospitality and Retail
Kiosks that streamline your operational processes, increase staff productivity and enhance the quality of your service. Our user-centric design for kiosks keeps your customers coming back for more.
You can increase
Revenues by 30% and more…
Reduced Wait Times
Self-service kiosks significantly decrease customer wait times by allowing multiple customers to be served simultaneously. This efficiency is particularly beneficial during peak hours, ensuring a smoother flow of operations.
Operational Cost Savings
By automating routine tasks, kiosks enable businesses to optimise staffing, reduce labor costs, and reallocate resources to areas that enhance customer service.
Enhanced Customer Satisfaction
Offering customers greater control over their interactions leads to increased satisfaction. Kiosks allow for personalised experiences, such as customising orders or preferences, contributing to a more enjoyable service.
24/7 Service Availability
Self-service kiosks provide continuous service without the constraints of traditional operating hours, accommodating customers at any time and enhancing overall accessibility.
Improved Data Collection and Analytics
Kiosks gather valuable customer data, offering insights into purchasing behaviours and preferences. This information is crucial for tailoring marketing strategies and enhancing product offerings.
Skipping Queues
& Happy Customers
Kiosks give customers greater control when deciding what to order and also reduce the margin for human error in the ordering process. We believe in using customer-centric design to provide you with a superior service.
Web & App based
Add more store fronts to your restaurants by having an App on your customer’s phone and a customer facing website, all created around your brand.
Order Management
Handle purchases and track orders for all your stores. Ordú offers a powerful system with a simplified interface to manage your orders easily.
Secure Payments
Ordú uses reliable payment providers that comply with PCI DSS certification.
Built on Scalable AWS
Your applications are continually monitored to make sure that they are operating at the desired performance levels.
Easy onboarding
Great system design and UI allows for brief and effective onboarding for your customers, your staff and management.
POS integrations
Connect Ordú’s online ordering, mobile apps and back-end system integration to your business’s POS system’s API.
Marketing Tools
Use push notifications and loyalty systems to identify, gather and grow your customer base.
Reports & Analytics
Track KPI’s for all your stores, gather insights into customer behaviour and easily export filtered sales, orders and customer insight reports.
Easy Menu Manager
Create one main menu for all your stores. Additional menus can also be created for one or several different stores, managed from a central source.
Start the Process
Get more orders out the door with an online ordering system on your own branded website or app and break free from aggregators eating into your profits.
